All orders are shipped in 2-3 days time. In case of any delays caused, we shall intimate you at the soonest. We work closely with our shipping partners. We shall contact you with the shipping/ tracking details once we receive them.
Having paid for the product means that you have read our terms and conditions and agree to the same.
We do not accept returns (whether used/ unused) as it is a food product. In case of a misplaced order shipped to you from our warehouse, we shall accept the return. The return shipping cost will be borne by the customers.
Having paid for the product means that you have read our terms and conditions and agree to the same.
We pack all our tea blends on per order basis. We ensure that the product is packed safely and with care. Any damage having occurred could possibly arise during shipping. This is not in our control. We will not accept the product in such a situation.
Having paid for the product means that you have read our terms and conditions and agree with the same.
If you are eligible for a refund, then the same shall be transferred to the bank account through which the initial payment was made within 7 working days.
Having paid for the product means that you have read our terms and conditions and agree with the same.
Once you have placed the order, the same cannot be cancelled. In case the product is out of stock, you shall be informed, and we can discuss other options such as choosing another product or issuing a refund.
Having paid for the product means that you have read our terms and conditions and agree with the same.
Any other queries can be resolved by contacting us. We shall discuss your queries and update you regarding the same. You can find our contact information in the 'Contact Us' section.
Having paid for the product means that you have read our terms and conditions and agree with the same.